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Serena Joseph

Board Advisor

Serena has had a distinguished career in the City of London and is a senior board member with more than 30 years' experience as a banker and consultant with leading advisory firms, with a particular focus on change and OD, corporate governance, operational risk management, FS compliance and culture. Serena draws on profound technical knowledge, excellent strategic and commercial understanding and a deep network of industry relationships. Serena has developed an outstanding track record for consistently delivering transformational initiatives.

Serena currently holds two Non-Executive Director roles. At digital start-up Kroo Bank Limited, Serena is Chair of the Risk Committee, Consumer Duty INED Champion and a Member of the Audit, Remuneration and Nominations Committees. At ICICI Bank (UK) plc, Serena is Chair of the Conduct Risk Committee, Chair of the Governance, Remuneration & Nominations Committee, Consumer Duty INED Champion and a Member of the Audit, Risk and Credit Committees.

"Serena provides strategic challenge, valuable insights and pragmatic guidance, working closely with the partners to achieve collective goals, advising on the development of Sapphire’s governance and culture and thereby facilitating its growth."


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